This Privacy Notice explains how Fit for Life Physiotherapy LTD , trading as, Fit For Life NI collects, stores, manages and protects your personal data. It outlines the types of data that we hold and how we use them. Fit For Life NI takes its responsibilities around the correct collection, use and destruction of the personal data of its various audiences very seriously and is committed to openness and fairness in the handling of Personal Data. We aim to be clear when we collect information about you and not do anything you wouldn’t reasonably expect.
Fit For Life NI is the Data Controller (as defined by the Data Protection Act 1998 and all applicable laws which replace or amend it, including the General Data Protection Regulation) who will collect and process your personal data.
Fit For Life NI is a private healthcare consultancy company committed to bringing about better health and health care for people in the UK. We specialise in physiotherapy, massage, diet exercise prescription & facial aesthetic treatments.
Fit For Life Physiotherapy LTD’s registered address is Bannatyne Health Club Belfast, 106 Belfast Road, BT18 9QY
Our aim is a healthier population. We make people’s lives healthier and in turn assist the health care system.
For more information on Fit For Life NI see our website: www.fitforlifeni.co.uk
Fit For Life NI collect and process personal data to assess and treat patients successfully.
For managing events, marketing and promoting the work of Fit For Life NI we may collect and process the following data:
As part of our work, we request patients to complete a brief health questionnaire and when necessary we may ask patients to access and provide additional medical information in the form of blood tests, radiological investigations and results from any hospital or GP tests. We also ask patients to sign up to our newsletter through our website.
We will always ask for your consent to collect this information and you may refuse to provide the information. You may also withdraw your consent for us to process this information at any stage though we may already have disposed of the information.
The information we process is obtained directly from you. This can be via email, sign up to our newsletter on our website or by completion of our questionnaire.
Our website uses Google Analytics, a service which transmits website traffic data to Google. This does not identify individual users or associate your IP address with other data held by Google. We use reports provided by Google Analytics to help us understand web traffic and webpage usage.
We use the information you give us to:
Fit For Life NI will only contact you for marketing purposes, for example keep you up to date on our work, where we have your consent or we are otherwise allowed to do so.
We will make it easy for you to tell us if you would like to receive communications from us and hear more about Fit For Life NI work and the ways in which you would like to receive this information such as email, newsletter or post.
We will not send you marketing material or communications if you tell us that you do not wish to receive it. There are a variety of ways you can do this and these are detailed below.
Where you give us your consent to send you marketing information, you may opt out of this at any time. We review our retention periods for personal information on a regular basis, and we frequently encourage you to update your preferences, so you only receive news and opportunities you would like to hear about. You can update or withdraw your consent at any time.
‘Soft opt in’
This allows organisations to send communications by email to individuals, who we have an existing relationship with, and where we have identified that we have a legitimate interest in communicating about Fit For Life NI, provided they are given the opportunity to opt out at the time of initial communication or engagement. This may be where you joined one of our communities.
The accuracy of your information is really important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest.
If you wish to change how we communicate with you, or update the information we hold, then please contact us:
We endeavour to make updates to the marketing preference within:
Fit For Life NI will only use the information within the organisation for the purposes for which it was obtained. We will not under any circumstances, share or sell your data with any third party for their own purposes, and you will not receive marketing from any other companies, charities or organisations as a result of giving your details to us.
We may share your information with:
We will share your information if we are required to by law (for example to law enforcement agencies for the prevention or detection of crime, subject to such bodies providing us with a relevant request in writing).
Fit For Life NI maintains all your data within the EU.
We will hold your personal data in our systems for as long as is necessary for the relevant activity. These purposes are laid out in the section ‘How we will use your information’.
Data related to the application and management of funding applications, awards and grants will be retained for at least seven years after the completion of the programme or engagement.
Financial records will be retained in line with financial law and regulation for at least seven years. We will keep records of Alumni, Award holders, Fellows and Community members indefinitely.
This is to maintain the history of Fit For Life NI’s actions and engagements to understand the long- term effectiveness and impact of these actions on the goals of Fit For Life NI.
you request that we stop sending you marketing materials we will keep a record
of your contact details to enable us to comply with your request not to be
We ensure that there are appropriate and operational measures in place to protect your personal data. We have an internal body with responsibility for Information Governance across the organisation.
We have appropriate technical controls in place to protect your personal data:
We have appropriate operational measures in place to protect your personal data:
There are specific rights enshrined in law that you have around your data. These rights are:
We will respond to you within one month of receiving a request related to anyone of the above rights unless the number and complexity of the requests made is deemed sufficiently high in which case we may extend this time by a further two months. We will inform you if we need to make use of this additional time and why we need to do so.
We will not charge you for responding to any of these requests unless it can be demonstrated that you are making an excessive number of repetitive requests or that your request is not based on fact or realistic considerations. In such exceptional cases we may charge you a reasonable fee or choose to refuse your request.
you disagree with our approach you may raise your concerns with the Information
Commissioner’s Office (ICO) https://ico.org.uk/concerns/
To assist us in responding to these requests, we may ask you to verify your identity to make sure we do not give your personal data to the wrong person, update your data with details you did not provide or take action you did not request.
Fit For Life NI has published this Privacy Notice along with additional notices when we collect personal data from you to explain what personal data we collect and process. We aim to be as open and transparent as possible about how we use your personal data.
You have the right to request a copy of the personal information that we hold about you. If you would like a copy of some or all of your personal data please email us at firstname.lastname@example.org or write to Data Protection Officer, Fit For Life NI, Bannatyne Health Club and Spa, 106 Belfast Road, Holywood, BT18 9QY
It is important to us that the information we hold about you is accurate and up to date. If you believe that the information we hold is inaccurate or incomplete you have the right to ask us to rectify it. If we have passed your data to a third party for processing then we will also contact them to rectify the data. To request the rectification of your data please email us at email@example.com or write to Data Protection Officer, Fit For Life NI, Bannatyne Health Club and Spa, 106 Belfast Road, Holywood, BT18 9QY with details of your request.
This is sometimes referred to as the “Right to be forgotten”. You can request that we delete your personal data from our systems if you
We may choose to refuse your request if we believe:
To request the erasure of your data please email us at firstname.lastname@example.org or write to Data Protection Officer, Fit For Life NI, Bannatyne Health Club and Spa, 106 Belfast Road, Holywood, BT18 9QY with details of your request.
You have the right to ask Fit For Life NI to restrict how we process your data. This provides for a temporary halt to processing your data. You may make the request if you believe that
If such as restriction is put in place we shall limit the processing of your data to storage with the following exceptions
To request the restriction of processing of your data please email us at email@example.com or write to Data Protection Officer, Fit For Life NI, Bannatyne Health Club and Spa, 106 Belfast Road, Holywood, BT18 9QY with details of your request.
You have the right to object to the processing of your personal data.
If your data is being used for direct marketing purposes you have the right at any time to stop us from contacting you as outlined in this notice.
If we are processing your data for research or statistical purposes or processing your data based on our legitimate interests you may seek to object to the processing of your personal data.
We may reject your request
To object to the processing of your data please email us at firstname.lastname@example.org or write to Data Protection Officer, Fit For Life NI, Bannatyne Health Club and Spa, 106 Belfast Road, Holywood, BT18 9QY with details of your request.
Fit For Life NI must allow you to obtain and reuse your personal data for your own purposes. This applies to personal data you have provided to us and is processed in our computer systems. You
can request that we provide you with a copy of this data in a format that can be read by another person’s or organisation’s computer system.
You have the right to transfer that copy of your data to another organisation or request that we do it for you where it is technically feasible for us to do so.
This right of transfer can be refused where we feel it may adversely affect the rights of another person.
To request the transfer of your data please email us at email@example.com or write to Data Protection Officer, Fit For Life NI, Bannatyne Health Club and Spa, 106 Belfast Road, Holywood, BT18 9QY with details of your request.
Where we rely on your consent for the processing of your data you have the right to change your mind and withdraw your consent at any time. If you withdraw your consent we must stop processing your data.
To withdraw your consent for processing your data please email us at firstname.lastname@example.org or write to Data Protection Officer, Fit For Life NI, Bannatyne Health Club and Spa, 106 Belfast Road, Holywood, BT18 9QY with details of your request.
You have a right to complain to the Information Commissioner’s Office (ICO) if:
Please see the following section for contact information.
If you have any concerns about how your personal data is being collected and processed, or wish to exercise any of your rights detailed in this Privacy Notice please contact:
Fit For Life NI Data Protection Officer, Fit For Life NI Bannatyne Health Club and Spa, 106 Belfast Road, Holywood, BT18 9QY
Email: email@example.com Telephone: 02890 397768 EXT 4
If you have wider concerns about how Fit For Life NI manages information or wish to make a complaint please contact the Information Commissioners Office (ICO). The ICO can be contacted at https://ico.org.uk/global/contact-us/. Concerns can also be logged via the ICO
If our information practices change at some point in the future we will update this policy. If material changes are made to this notice we will notify you by placing a prominent notice on the website and where we communicate with you through digital media.
We keep our Privacy Notice under regular review. This Privacy Notice was last updated on 16th March 2019.